Cross-platform workforce management solution for healthcare organizations
SafeCare Live is a workforce management platform that helps healthcare organizations optimize staffing by providing real-time visibility into patient demand, workforce capacity, and clinical risk across hospital departments.
.png)
Position
Sr. Product Designer
Timeline
April 2024 - July 2026
Team
4 Developers, 1 PO, 2 QA Engeneers, 1PM
Core Responsibilities
- Led the UX/UI redesign across desktop, tablet, and mobile.
- Designed intuitive workflows for healthcare professionals.
- Created wireframes, prototypes, and high-fidelity designs.
- Collaborated closely with Product Managers and engineers.
- Contributed to the complete product rebrand.
- Supported implementation and design quality.
- Improved accessibility and usability across the platform.
My role
I was responsible for designing end-to-end user experiences across desktop, tablet, and mobile, contributing to the complete product redesign and rebrand. My work covered research, UX, UI, prototyping, and implementation, ensuring a seamless experience across every platform.
Key Achievements
- Successfully delivered a complete cross-platform product rebrand.
- Validated design decisions through user research and usability testing.
- Received positive feedback from clinical users on the redesigned experience.
- Improved usability and navigation across key product workflows.
- Delivered a more consistent and accessible experience across all platforms.
Project Background
SafeCare Live is a healthcare workforce management platform used by hospitals to monitor staffing levels, patient demand, and clinical risk in real time. It helps ward managers and clinical teams make informed staffing decisions while maintaining safe levels of patient care.
Objectives
- Modernize the SafeCare Live experience through a complete redesign.
- Introduce new features and improve existing workflows.
- Design responsive experiences for desktop, tablet, and mobile.
- Improve usability, accessibility, and overall product consistency.
Unit View Page
Before
Improving workflows with contextual side panels
The previous solution required users to leave the current page whenever they wanted to view additional information or perform certain actions. This often interrupted the workflow and made navigation less efficient.
To solve this, I introduced contextual side panels that allow users to complete tasks without leaving the current screen. The idea was to keep users focused on their work while still giving them quick access to the information they need. This approach reduced unnecessary navigation, preserved context, and made the overall experience feel faster and more seamless.
Unit View Page
Before
Sidebar panels
Once the side panel concept was validated, I started applying the same interaction pattern across the product. The goal was to create a more consistent experience, where users could access information, edit content, and complete actions without leaving the current page.
Using the same approach across different workflows made the interface easier to learn and reduced unnecessary navigation throughout the product.
Mobile screens
Once the side panel concept was validated, I started applying the same interaction pattern across the product. The goal was to create a more consistent experience, where users could access information, edit content, and complete actions without leaving the current page.
Using the same approach across different workflows made the interface easier to learn and reduced unnecessary navigation throughout the product.
Key Takeaways
SafeCare Live was one of the largest redesign projects I have worked on, covering a complete product rebrand across desktop, tablet, and mobile. Through continuous collaboration with Product Managers, engineers, and stakeholders, we created a more consistent and accessible experience that received positive feedback during user testing.
The positive feedback from user testing confirmed that the new experience made everyday workflows feel simpler and more efficient.